Job Title: Computer Lab and IT Assistant
Department: End User ServicesJob Description:
***THIS IS A STUDENT EMPLOYMENT OPPORTUNITY - YOU MUST BE CURRENTLY ENROLLED AS AN MCC STUDENT TO QUALIFY*** Students must remain enrolled in a minimum of six (6) credit hours and have a 2.0 GPA to maintain eligibility for the work-study program. Any pending conduct cases may prevent you from being eligible for the work-study program. If you are unsure of your federal eligibility please email firstname.lastname@example.org.
Flexible with work schedules to fit your class schedule (if working between classes, you must be able to work a minimum of one hour). Work up to 20 hours a week. Looking for students to cover Open lab/Help Desk hours of Monday through Thursday 8am-8pm and Friday 8:00am to 4:30pm.
Open computer lab tasks include but are not limited to:
- clearing paper jams
- loading paper in printers
- changing printer toner
- keeping the labs neat and tidy
- physical security of lab equipment
- changing student passwords
- reporting technology issues to IT
- assist IT team members with project work
- assist students with use of technology equipment and software
IT Help Desk tasks include but are not limited to:
- answering the help desk phone
- changing passwords
- assisting with help desk ‘walk-ins’, etc.
Customer service oriented, follow multi-step directions, work independently, basic computer operation knowledge (such as internet browsing, word processing, printing, copy/paste, etc.) Preference given to applicants with more customer service or technology experience.
Experience in this position would be good entry-level work experience for a student pursuing a degree in technology, such as computer information systems, digital media systems, as well as other service oriented fields
8900 U.S. Highway 14
Crystal lake, IL 60012
Please email your resume to: email@example.com. List the position you are applying for in the subject line.
Positions will be posted until filled.
*Please review the minimum qualifications to ensure you meet these requirements prior to submitting your application. Only applicants meeting the minimums will be considered for an interview opportunity.