Emergency Dispatcher Certificate

Do you enjoy helping others? Are you able to remain calm and collected under pressure? Emergency dispatching may be the perfect career for you! Emergency dispatchers are generally the first responders in an emergency, handling the essential duties of obtaining vital information while keeping a cool head, calming others, and sending the appropriate responders to the right location. They may also provide lifesaving instructions to the 911 caller.

MCC’s Emergency Dispatcher Certificate will introduce you to the realities of this profession and prepare you for this rewarding and exciting field. This program provides the foundation for statewide competency as a public safety dispatcher and prepares you to take the National Emergency Communications Certification (NECC) exam. The cost of the exam is included in the certificate. The certificate is also stackable, meaning it counts toward the Criminal Justice AAS degree at MCC if you choose to continue your studies.

Contact (815) 479-7511 with specific questions about this program.

(in-district) Total Amount: $1,742

Credit Hours to Complete: 12

Weeks to Complete: 16


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Career Outlook

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What you need to know about getting your Emergency Dispatcher Certificate (CIP 43.0107)

Total Emergency Dispatcher Certificate Costs
Cost in-district out-of-district out-of-state international
Tuition $1,458 $4,718.28 $6,171.12 $6,171.12
Additional Costs $284 $284 $284 $284
Program Total $1,742 $5,002.28 $6,455.12 $6,455.12

What makes MCC's Emergency Dispatcher Certificate better than or distinct from similar programs at other institutions?

  • All classes are taught by local, real-world practitioners in the field. Our academic classes are instructed by master's degree-educated professionals who are either retired or still working.
  • We educate students on the academic discipline while incorporating real field experience.
  • Our classes incorporate guest speakers and trips that feature actual McHenry County area subject matter experts and facilities.
  • Mission

    The mission of McHenry County College’s Criminal Justice Program is to develop students who are skilled in the basic concepts and terminology they will need to intelligently analyze the process of American Criminal Justice as it unfolds on a daily basis across the country. MCC students shall be distinguishable by their critical thinking, effective communication, professionalism, and technical competency. Students will use current and contemporary practices to demonstrate mastery in the Program Learning Outcomes. Students who graduate from the criminal justice program may work in law enforcement as a police officer, school resource officer, evidence technician, a community service officer, or may work in the court system or correctional system. Though the AAS is not designed as a transfer degree, students may also choose to pursue a bachelor’s degree after completing the AAS in Criminal Justice.

  • Program Learning Objectives
    1. Students will be able to analyze information about the criminal justice system as measured by effective study and research.
    2. Students will be able to demonstrate the ability to think critically and be open to new ideas and perspectives as exhibited in classroom discussions.
    3. Students will be able to demonstrate an awareness of and commitment to ethical behavior in criminal justice as measured by examination and written reports.
    4. Students will use written and verbal communication skills necessary to work in the criminal justice community as measured by the presentation of research papers.

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Semesters to complete assumes students are taking a full-time credit load of 12 credits per semester (the minimum required for federal financial aid).

Proportion of students completing in normal time is the percentage of completers who earned the credential within the specified time of their first enrollment at the College.

Students attending part-time or changing their program of study are two common reasons why they may not complete in "normal" time.

Tuition and fees are set by the Board of Trustees. Prices for books and supplies are subject to change.

See additional information about international student costs.