- When should I seek support from a Student Navigator?
The Student Navigator will identify your needs and provide the appropriate resource or referral to help you with your questions and/or concerns.
- What type of support can a Student Navigator provide?
The Student Navigator supports you by connecting you to student services and resources and referring to other areas/departments. The Student Navigator is here to motivate, encourage, and guide you through a successful semester.
- Who should I connect with for course content questions?
Your instructor is your course content expert. Questions and/or concerns about assignments, quizzes/tests, extensions, etc., will be referred to your instructor. The Student Navigator can help by connecting you to accessible tutoring.
- What if I'm having trouble with and/or accessing Canvas or other course software?
See www.mchenry.edu/canvas or request IT support
If you're having trouble with course-related software, connect with your instructor as they will be the expert in utilizing course-related software.
- How do I connect with my Student Navigator?
A designated Student Navigator will be enrolled in your course. You can email your Student Navigator through Canvas by utilizing the people tab in your course. You can also contact your Student Navigator at navsupport@mchenry.edu or (815) 455-7744.
If you still have trouble identifying your Student Navigator, contact Lisa Brncich, Director of Student Retention and Conduct at lbrncich@mchenry.edu or (815) 455-8734
Student Navigator
The Student Navigator is assigned to all classes and is available to answer general questions and/or refer you to resources to boost success.
Why Connect with a Student Navigator?
- Help you navigate student resources
- Listen to your needs
- Learn about student assistance programs
- Share student engagement opportunities
- Connect you to other areas and departments